SuperValue has issued a nationwide recall of this product which is sold at Countdown, SuperValue and FreshChoice. The impacted product has a best before date of 15/4/21 and 30/11/21. Any customer who has bought this product is asked to return the product to their nearest FreshChoice, Countdown or SuperValue store for a full refund.
Customers who have a peanut allergy or intolerance should not consume this product. To date, FreshChoice, Countdown or SuperValue has not received any complaints from customers.
SuperValue takes product safety very seriously and apologises to its customers for any inconvenience caused by this recall. A full investigation is being carried out into the root cause of the incident.
Customers can call a toll free customer service number for more information of 0800 40 40 40.
There have been no reports of illness, however if you have consumed this product and you have concerns, please seek medical advice.
What is the product being recalled?
The product we are recalling is the Macro Almond, Brazil and Cashew Spread 250gm with best before 5/4/21 and best before 30/11/21 due to the presence of an undeclared allergen, peanuts.
Why is it being recalled?
The product has been found to contain an undeclared presence of peanuts. Customers who have a peanut allergy or intolerance should not consume this product. Customers can bring any impacted product back to our stores for a full refund.
When did we become aware of the problem?
Countdown became aware of the issue this afternoon and immediately notified MPI and SuperValue, and followed our usual recall process.
How long have you been selling this product?
It was dispatched by the supplier in Australia in April.
How did we find the issue:
The issue was picked up by the supplier during routine product testing.
Have there been any complaints of illness?
No, there have been no notified reports of illness or other consumer complaints either in New Zealand or in Australia where the product is also sold at Woolworths Supermarkets.
What do I do if I have bought the product?
Any customers who purchased the Macro Almond, Brazil and Cashew Spread 250gm with a best before date of 15/4/21 or 30/11/21 can bring it into any of our stores and you will be given a full refund.
I’ve eaten some of this product - will I get sick?
There have been no notified reports of illness or other consumer complaints either in New Zealand or in Australia where the product is also sold at Woolworths Supermarkets. However if you have consumed this product and you have concerns, please seek medical advice.
How did the incident occur?
This product has had cross contact with peanuts. The supplier is continuing to investigate the root cause.