Our Fresh Promise

Our Fresh Promise

Our SuperValue supermarkets purchase fresh fruit and vegetables straight from the markets daily. This means we get the freshest possible product to our customers everyday.

If it's not fresh, we'll replace & refund

At SuperValue we are all about giving you the best of our fresh and healthy products. If you think that something that you bought from us is not as fresh as you would like it to be, we will exchange the product and give you a full refund!

This is the SuperValue Fresh Promise. Our Fresh Promise includes all fruit and vegetables, service deli, bakery and seafood. 

All you have to do is present your unsatisfactory product or packaging with a receipt next time you're in our supermarket. If you've lost or misplaced your receipt, don't worry, just return with the product packaging and have a chat to one of our friendly staff members at the service desk.