COVID-19 (Coronavirus) Latest Updates
We will keep this page up to date so please keep checking back for the latest developments.
Last updated Tuesday 13th September 2022, 12:07pm
Kia ora Aotearoa
The COVID-19 Protection Framework is no longer in place.
This means that from Tuesday, 13 September, masks are no longer required to be worn in our stores. While they aren’t required, we’re supportive of people who would like to continue to wear their mask and ask that our customers continue to be kind towards one another and our team - regardless of whether they are wearing a mask or not.
We’ll also continue to have a number of other health and safety measures in place in our stores while we review whether these are still fit for purpose.
Frequently Asked Questions
Do I need to wear a mask in-store?
No, customers no longer need to wear a mask when they are shopping in our stores but customers who want to continue wearing them are welcome to do so.
- Our store team are no longer required to wear masks, but we’re still recommending they wear one if they or one of their families are vulnerable or if they are in a crowded space, for example.
- We’d ask that anyone in our stores be respectful of people whether they choose to wear a mask or not.
What other Covid measures will remain in place?
We’re still awaiting further information on what COVID-19 health and safety measures need to remain in place. Once we have this information, we’ll review these to make sure they’re fit for purpose.
Will my delivery still be contactless?
Deliveries are no longer required to be contactless, but if customers are isolating or vulnerable, just let us know by selecting ‘I’m unwell or I’m isolating’ on the delivery details page.
